Refund Policy

In line with providing our customers with the best quality and client experience, we have established a considerate cancellation & refund policy. We plan each project by dividing work into milestones. All projects begin with a complete discovery / analysis and creation of a scope of work document.

This is done to make sure that both parties have complete understanding of the work required and thus eliminate the potential for project cancellations, reversals, or disputes. As there is time spent to achieve every milestone and complete every module, a refund is not be possible for work already completed.

If Planet Media Centre Did not any work after received advance amount then company will refund 100% advance amount.

In the event of a project terminated on a mutual basis, the client has control of all completed work and any payment for further development will become void. No previous payment or deposit would be refunded. No payment will be refunded once the client approves mockup designs and we move into the development phase of the project.